This app allows the managers and owners of retail service locations to get direct requests for service from the end-customers. It also allows them to get real time micro-feedback. Once they are notified by the app about the customer requests, they can respond to the request or the feedback in real time and take appropriate action. They can also update the request status as well as enter additional data for future analysis and performance tracking. The businesses need to register on the website to be able to use this app.